Email driving you crazy? Why not delegate this to your VA? She can delete the spam from your in-box and respond to your customers regarding general support issues.
How? Give your VA access so she can go into your email in-box and delete the spam. By giving away this one task you could save at least 30 minutes every day. Provide her with documents which explain guidelines for answering your email such as, “Delete all incoming Facebook requests” or “Mark as important any emails from Harry.” Ask your VA to create response templates for the most frequently asked questions. This will save time in the future when responding to email. Give your VA a list of your VIPs and what topics are priorities.
Word Processing Plus can help you with the above. Email Sue at firstname.lastname@example.org.