Transcription FAQ

How does a client send work to be performed?

We accept work via an internet online ftp site such as, or or, if a small file, by email attachment. Transcripts are returned as email attachments in “.doc”  or “.wpd” file format.

Turn-around time varies based on formatting requested, audio quality, length, and complexity of audio to be transcribed. Rush jobs require an additional fee.

Transcription Types:

Definition of Verbatim:
Transcribing word for word including,
but not limited to:
– um’s, er’s, I mean’s, you know’s, like’s, etc.
– repeated words
– stutters
– reaction sounds (i.e., laugh, cough, sigh, clap, etc.)
– partial words (i.e., someth-,)

Definition of Smart Copy
Without changing words or sentence structure
– Transcribe exactly what is said without any um’s, er’s, stutters, or false starts.
– Correct grammar (i.e., gonna =going to)
– No “And” sentence starters

Transcription Note Terminology
1. [inaudible] = cannot make out a word
2. [inaudible words] = several words can not be made out
3. [speaking simultaneously-inaudible] = overlapping speakers
4. [spelling] = unknown spelling of a word
5. [sounds like] = phonetic guess
6. [foreign] = foreign language spoken
7. = audio interference in the audio.
8. = a break in the audio
9. [makes sound] = audible non-word utterance

Formats and Media
We can accept virtually any format and have experience with the ones listed below:
.wma (Windows)
.wmv (Windows)
.mov (QuickTime)
.vmx .vms

Some links on this page or post may be affiliate links. This means if you click on the link and purchase an item, we will receive an affiliate commission. Regardless, we only recommend products or services we believe will add value to our readers.

Deal of the Day!